Getting started is simple.
From booking your appointment to receiving your care plan, we've designed every step to be straightforward, secure, and centered around you.
Most new patients can complete these steps in just a few minutes before their appointment.
Book your visit
Book your virtual appointment online at a time that works for you.
Complete your forms
Fill out your new patient forms before your visit through the secure portal.
Meet with Melanie
Join securely from your phone, tablet, or computer at your scheduled appointment time.
Leave with a plan
Receive your personalized treatment plan, prescriptions when medically appropriate, and clear next steps before your visit ends.
Everything, in your secure portal.
Whether this is your first visit or you're already part of the MelMedic™ practice, you'll find everything you need to manage your visits here, anytime, through the secure, HIPAA-compliant CharmHealth patient portal.
Your patient portal
- View upcoming appointments & visit summaries
- Review laboratory results
- Complete required forms
- Update your personal information
- View billing statements & make secure payments
Message your provider
Established patients may send secure, non-urgent messages about follow-up questions, refill requests, lab results, and appointments.
Request your records
You have the right to access your medical information, including visit summaries, lab results, immunization and medication lists, and referral documentation.
Request a refill
Submit refill requests through the portal. Renewals are reviewed based on your current condition, appropriate follow-up, and clinical guidelines.
Your messages reach Melanie, not a rotating inbox.
When you send a secure message through the patient portal, you're writing directly to the same provider who knows your history and guided your care. That's one of the advantages of a dedicated, one-provider practice.
Have these ready.
Five minutes of preparation helps you get the most out of your visit.
- 01A photo ID
Required once, at your first visit, to verify your identity in the portal.
- 02Your current medication list
Names and doses of everything you take, including supplements. Photos of the bottles work great.
- 03Your preferred pharmacy
So e-prescriptions land at the right counter, when clinically appropriate.
- 04The state you'll be in during the visit
You must be physically located in a state where Melanie is licensed. You will confirm it at booking.
- 05A quiet spot and a charged device
Somewhere private for 15 to 20 minutes, on your computer, tablet, or phone.
Appointments
Appointments are available online at times that fit your schedule. Appointment types include sick visits, follow-ups, chronic disease management, medication management, preventive care, wellness consultations, weight management, and women's health services.
If you need to change your appointment, please notify us as soon as possible through the portal. Advance notice lets us offer that time to another patient in need of care.
Forms
Save time before your appointment by completing any required forms in advance through the secure portal. Available forms may include:
- New patient registration
- Medical history & health questionnaire
- Consent for telehealth services
- Privacy practices acknowledgment
- Medication history
The exam room is wherever you're comfortable.
Your sofa, your kitchen table, your parked car on a lunch break. Care meets you where you already are, and it starts on time.
Good to know.
LocationsDo I need to live in one of your licensed states?
You do not need to be a permanent resident; however, you must be physically located in a state where Melanie is licensed at the time of your virtual appointment.
Your visitHow do I join my virtual visit?
After scheduling, you will receive appointment confirmation details and instructions for joining your secure telehealth session.
PrescriptionsCan prescriptions be sent electronically?
Yes. When clinically appropriate, prescriptions may be electronically transmitted to your preferred pharmacy in accordance with applicable laws and regulations.
AppointmentsHow long are appointments?
Appointment length varies depending on the reason for your visit and your healthcare needs.
Telehealth fitWhat if my condition can't be treated through telehealth?
Melanie will let you know honestly and recommend the most appropriate next step if an in-person evaluation, emergency department, or another healthcare service is more appropriate.
EmergenciesWhat if I need emergency care?
If you are experiencing a medical emergency, call 911 or go to your nearest emergency department immediately.
Your health, your convenience.
Our goal is to make high-quality healthcare as simple and convenient as possible. If you have questions about scheduling, billing, the patient portal, or your upcoming appointment, we are here to help.
Book your visit today.
Pick a time, talk with Melanie by phone or video, and get your plan sent electronically, often the same day.
Book your visit ↗Booking happens in our secure, HIPAA-compliant patient portal.